Website: skywavetechsolutions.id
Address: Jl. Veteran GG. Jempinis 17 BR. Uma Kepuh, Buduk, Bali, 80351, Indonesia

Effective date: 09.01.2026

1. Introduction
PT Skywave Tech Solutions (“Company”, “we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal data when you visit skywavetechsolutions.id (the “Website”) or use our real estate consulting services (the “Services”).

2. Scope
This Policy applies to personal data we process when you:

• browse or interact with the Website;
• contact us by form, email, phone, or messaging channels;
• request a consultation, proposal, or quote;
• engage us for Services;
• receive communications from us.

3. Personal Data We Collect
We may collect the following categories of personal data:

A. Information you provide

• Identity and contact details: name, nationality (if relevant), company name, job title, email, phone number, address
• Consultation/engagement details: property preferences, budget range, timeline, intended use (residential/investment), location preferences
• Documentation you share: copies or details of identification documents (only if required for the engagement), proof of funds (if provided), corporate documents (if applicable), letters of authorization
• Communications: emails, messages, call notes, meeting notes, support requests
• Billing details: invoicing information and payment status

B. Information collected automatically

• Technical and usage data: IP address, device type, browser type, operating system, pages visited, time and date of access, referring pages
• Approximate location derived from IP address
• Cookies and similar technologies (see Section 8)

C. Information from third parties 

• Information shared by your authorized representatives
• Information from property owners, developers, agents/brokers, or other third parties you ask us to coordinate with
• Payment confirmations from payment processors

4. How We Use Personal Data
We use personal data for the following purposes:

• To provide Services (consultations, market research, shortlisting, coordination, due diligence support, negotiation support)
• To communicate with you about requests, proposals, and ongoing engagements
• To manage billing and payments
• To operate and improve the Website (analytics, troubleshooting, performance)
• To maintain security and prevent fraud/abuse
• To comply with legal obligations and respond to lawful requests
• To protect our rights and enforce agreements

5. Legal Bases for Processing (Where Applicable)
Depending on applicable law, we process personal data based on:

• Contract performance (to deliver Services you request)
• Legitimate interests (business operations, service improvement, security, communications)
• Consent (where required, e.g., certain marketing communications or cookie categories)
• Legal obligations (tax/accounting, regulatory or lawful requests)

6. How We Share Personal Data
We may share personal data with:

• Service providers who support our operations (e.g., website hosting, email, CRM, document management, invoicing, analytics, customer support tools)
• Payment processors to process transactions
• Professional advisors (lawyers, accountants, auditors) where necessary
• Third parties involved in your engagement only when needed and aligned with your instructions, such as property owners, developers, agents/brokers, notaries, banks, insurers, surveyors, inspectors, translators, or government offices
• Authorities where required by law or to protect rights and safety
• Successors in a merger, acquisition, reorganization, or asset sale (subject to appropriate protections)

We do not sell your personal data.

7. International Data Transfers
We are located in Indonesia. If you access the Website or Services from outside Indonesia, your personal data may be processed in Indonesia and other countries where our service providers or partners operate. Where required by applicable law, we apply appropriate safeguards to such transfers.

8. Cookies and Similar Technologies
We may use cookies and similar technologies to:

• enable core Website functionality and security;
• remember preferences;
• analyze Website performance and usage.

You can manage cookies in your browser settings. If cookies are disabled, some Website features may not function properly.

9. Data Retention
We retain personal data only as long as necessary for the purposes described in this Policy, including legal and accounting requirements. Retention depends on the nature of the relationship and engagement, and may include:

• inquiry and communication records;
• engagement and project documentation;
• invoicing and tax records.

When data is no longer needed, we delete or anonymize it unless we are required to keep it by law.

10. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal data against unauthorized access, alteration, disclosure, or destruction. However, no security measure is perfect, and we cannot guarantee absolute security.

11. Your Rights
Depending on applicable law, you may have rights to:

• request access to personal data;
• request correction of inaccurate data;
• request deletion of personal data;
• object to or request restriction of processing;
• request data portability;
• withdraw consent where processing is based on consent (without affecting prior processing);
• lodge a complaint with a relevant authority where applicable.

To exercise your rights, contact us using the details in Section 14. We may request verification of identity before responding.

12. Marketing Communications
If we send marketing communications, you can opt out at any time by following the unsubscribe instructions (if provided) or by contacting us. We may still send non-marketing, service-related communications.

13. Children’s Privacy
Our Website and Services are not intended for children. We do not knowingly collect personal data from children. If you believe a child has provided personal data, contact us to request deletion.

14. Contact Us
PT Skywave Tech Solutions
Jl. Veteran GG. Jempinis 17 BR. Uma Kepuh, Buduk, Bali, 80351, Indonesia
Email: skywavesol2025@gmail.com
Phone: +62 (0) 813 5350265

15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time by posting an updated version on the Website and updating the effective date. Continued use of the Website after changes means you accept the updated Policy.